If you need help setting up your Fusion remote publish profile or your FTP program to access your http root folder please contact us through our help desk located at: http://www.gotfusion.com/helpdesk/.
For information about how to use your hosting control panel, how to set up email addresses, how to set up your FTP software, or for any other questions you may have Please go over the tutorials in our hosting Knowledge Base Each hosting control panel has separate tutorials. If you are not sure which control panel your domain is on, use our help desk to contact us for assistance.
If you are still having difficulties after reviewing the tutorials on the Knowledge base please log onto your support account and contact our support department from the links located within there.
We are here to help you get your web presence online so please contact us if you are having problems.